Cold Stone Creamery Captures Business with Expansive Menu

Hundreds of combinations create a pathway to repeat customer visits and build on the ability to engage customers while also boosting ticket totals

Coldstone Fresh Ice cream in fresh batches

When people visit an ice cream shop franchise, they want plenty of choices. Every Cold Stone Creamery® delivers, with a menu offering multiple flavors and a dazzling array of mix-ins that work together to create hundreds of possible Creations™.

The result is an experience that is never the same twice, which generates positive online reviews (not to mention Instagram posts) and drives new and repeat business numbers that boost the franchise owner’s bottom line.

A fun experience generates business

“When customers have a great time somewhere, they want to patronize that business again,” says John Wuycheck, Senior Vice President of Franchise Development. “For Cold Stone Creamery ice cream franchise owners, that means repeat visits and the revenue that comes along with those. That’s why the whole model is built around not just great ice cream, but also a unique and memorable customer experience.”

From freshly made, super-premium ice cream & innovative flavors to brand-name products to fold into it, no effort is spared to create the ambiance Cold Stone Creamery visitors love. Nothing is left to chance, from the décor to the attention to customer service, which is noticed and appreciated.

Creating combinations is collaborative and fun

Another way Cold Stone Creamery stands out? They are known for their fun, friendly vibe. Customers get plenty of help from behind the stone picking and choosing the ice cream and mix-ins for their frozen treat, and the interaction continues all the way through to the presentation. That’s because franchise owners and staff alike benefit from training and support that helps build a laser focus on creating a fun visit — a far cry from watching someone silently scoop up a cone and hand it over, Wuycheck says.

“When you combine the look and feel of a Cold Stone Creamery ice cream shop franchise with the amazing quality of the ice cream itself, the many customization options and the enthusiastic, engaged staff, you have something very special. That’s why Cold Stone Creamery is as much fun to own as it is to visit.”

Cold Stone Creamery franchise now has more than 1,000 stores in the United States and a presence in nearly 30 international markets. We still have optimal territory available for new franchise expansion and development. Based in Scottsdale, Arizona, Cold Stone Creamery is owned by parent company Kahala Brands™, one of the world’s fastest-growing franchising companies with a portfolio of 28 quick-service restaurant concepts.

Open a popular Cold Stone Creamery franchise

Bring an ice cream store to your community that’s likely to become a go-to destination for customers. Find out more by requesting a copy of our free Franchise Information Report or exploring the research pages on our franchise website.

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