Cold Stone Creamery Franchise Support and Training

Franchise Support and Training to Help Your Business Thrive

Investing in a Cold Stone Creamery franchise means you receive unparalleled franchise support and training, especially with the backing of Kahala Brands™. As a new franchise owner, you’ll find yourself equipped with the tools and guidance necessary to excel in the ice cream industry.

Comprehensive Franchise Support and Training

When you invest in a franchise, you expect world-class training and support. According to Forbes, most franchisors provide in-depth training and ongoing support to their franchisees. This includes marketing assistance, staff training, and operational guidance. Such structured support can be invaluable, especially if you are new to business ownership. Franchises offer a proven business model, reducing the guesswork involved in setting up a business. Franchisees benefit from a roadmap that has been tested and refined, minimizing the risks often associated with new, independent ventures.

Cold Stone Creamery goes above and beyond to ensure that our franchisees are set up for growth from the start. We understand that entering the world of business ownership can be daunting, which is why our support systems are designed to guide you through every step of the process. From initial training to ongoing operational support, we are committed to helping you achieve your business goals.

What Sets Cold Stone Creamery Apart?

Not all franchise systems are created equal. Cold Stone Creamery stands out as a premier and storied franchise, offering franchisees access to world-class training and support. Our commitment to excellence ensures that every franchisee is well-prepared to manage their business effectively.

What truly distinguishes Cold Stone Creamery from other franchises is our comprehensive approach to franchisee support. We believe in empowering our franchisees with the knowledge and skills they need to thrive. Our training programs are designed to be thorough and practical, covering every aspect of running a Cold Stone Creamery store. From day one, you will receive hands-on experience and expert guidance to help you navigate the complexities of business ownership.

Initial and On-the-Job Training

At Cold Stone Creamery, new franchisees attend the Kahala Training and Education Center (KTEC). This training includes two weeks of hands-on experience in a store, covering every aspect of the business. From making the ice cream and preparing Cold Stone Creamery products to managing inventory and executing savvy marketing strategies, we ensure our franchisees are fully prepared.

Franchisees also spend 80 hours in a store learning the ins and outs of the business. This includes proper preparation and service of our products. We host monthly check-ins to help franchisees meet their goals, offer assistance, and ensure they have all the tools necessary to improve their business every day.

The initial training at KTEC is just the beginning. During your two weeks of hands-on training, you will immerse yourself in the daily operations of a Cold Stone Creamery store. You will learn how to create our signature ice cream creations, manage inventory efficiently, and implement effective marketing strategies. This intensive training ensures that you are not only familiar with our products, but also confident in your ability to run your store.

The on-the-job training further solidifies your understanding of the business. By spending 80 hours in a real store environment, you gain practical experience that is invaluable for your future. Our monthly check-ins provide continuous support, ensuring that you are always on track and equipped to overcome any challenges that may arise.

Ongoing Training and Marketing Assistance

Cold Stone Creamery provides continuous support through regular meetings, and is always just a phone call away if franchisees have questions. Every new franchisee receives monthly check-in calls from a Regional Director of Operations or Area Developer to ensure ongoing support.

Our franchisees also benefit from access to in-house marketing and public relations teams, significantly reducing expenses. These teams assist with national, regional, and local marketing, as well as public relations from the grand opening through the life of the business. We train franchisees to manage their stores’ social media accounts, including Facebook®, Twitter®, and Instagram®.

Our commitment to you doesn’t end after the initial training. We offer ongoing training to keep you updated with the latest best practices and innovations in the industry. Regular meetings with our support team ensure that you are always in the loop and have the resources you need to flourish.

From grand opening events to ongoing local and national marketing campaigns, we ensure that your store receives the visibility it needs to attract customers. Additionally, we offer training on managing your social media accounts, helping you engage with your community and build a loyal customer base.

The Kahala Brands Advantage

Kahala Brands’ rich history of brand innovation continues to enhance the operational systems that have allowed more than two dozen brands to expand their footprint continually. This includes Cold Stone Creamery ice cream franchise owners in the United States and around the world, who have grown their businesses thanks to Kahala’s input, expertise, and support.

Kahala Brands ensures that Cold Stone Creamery franchise owners are in business for themselves, but not by themselves. We cover all the bases, including point-of-sale and back-office systems that are easy to use, marketing and promotions, site acquisition, and any other support an owner might need along the way.

Being part of the Kahala Brands family means you have access to a wealth of resources and expertise. Kahala Brands has a long-standing reputation for innovation and excellence, and this legacy extends to Cold Stone Creamery. Our franchisees benefit from Kahala’s comprehensive support systems, which include state-of-the-art point-of-sale and back-office systems, effective marketing strategies, and assistance with site acquisition.

Kahala Brands is dedicated to ensuring that you are never alone on your journey. We provide continuous support and guidance, helping you navigate the challenges of business ownership with confidence. Whether you need help with daily operations, marketing, or strategic planning, Kahala’s team of experts is always available to assist you.

Learn More about Cold Stone Creamery Franchise

Cold Stone Creamery franchise support and training are designed to set you up for growth from day one. With comprehensive initial and ongoing training, marketing assistance, and the backing of Kahala Brands, you are equipped with everything you need to thrive. Join our family and discover the difference that exceptional franchise support and training can make in your journey as a business owner.

To learn more, visit our research pages here. If you’re ready to start a conversation with our franchise team, fill out our form here. We look forward to learning more about your entrepreneurial goals.