International Franchise Opportunities

Become a Master Franchise Owner with the world’s leading ice cream franchise

Cold Stone Creamery® is an international treasure. The iconic ice cream store brand has hundreds of locations in more than 30 markets worldwide, and the beloved ice cream franchise is actively seeking Master Franchisees to bring the Ultimate Ice Cream Experience® to even more countries.

Master Franchise Owners control the rights to the franchise in a specific country or region. They may own and operate their own franchise locations, and also recruit sub-franchisees to work under them. Becoming a Cold Stone Creamery Master Franchisee can be an amazing opportunity to be first-to-market in your country or region.

Cold Stone Creamery is Beloved Around the World.

Take a trip to Japan, Philippines, the Middle East or any of the countries where Cold Stone Creamery Master Franchisees are found, and you’ll discover one thing that is true everywhere you go: Cold Stone Creamery ice cream parlor franchises are in the business of making people happy.

Why bring Cold Stone Creamery to your country?

  • Introduce a high-quality franchise brand to your country or region
  • Exclusive territories: As a Master Franchisee, own the rights to Cold Stone Creamery in your area
  • Become a leader in the always-popular ice cream shop industry
  • Cold Stone Creamery’s proprietary global operational processes prove the commitment to excellence and quality

“Ice cream is a dessert that’s loved universally,” says Eddy Jimenez, SVP of International Operations & Development with Cold Stone Creamery. “Our goal internationally is to make people happy wherever we go, and so we look for Master Franchisees who share our passion. We’ve expanded the Cold Stone Creamery brand to hundreds of locations around the globe, and there are still plenty of great territories available as we continue to grow our wonderful brand across the world.”

Why investing in Cold Stone Creamery is a great bet

Cold Stone Creamery Master Franchise Owners are never alone, no matter where they are in the world. They benefit from a robust international training platform, including 3-4 full weeks of education at our headquarters in Scottsdale, Arizona, to become experts in all aspects of their Cold Stone Creamery business. They also receive input on an ongoing basis from a “dream team” of professionals who assist in every aspect of the business, from operations, marketing and training, to logistics and supply chain, to help the business thrive.

“Cold Stone Creamery international Master Franchisees are some of the most experienced restaurant operators and retailers in the world,” Jimenez says. “Combining our know-how in creating the Ultimate Ice Cream Experience with their unique knowledge of their country’s culture and retail community creates the best recipe for success.”

Become a Master Franchisee with Cold Stone Creamery

Cold Stone Creamery is actively seeking Master Franchisees with the following qualities and experience:

  • Currently engaged in Food & Beverage, Retail, or other service related business
  • Currently operating multiple stores; multiple concepts a plus
  • Must possess a thorough knowledge of the marketplace and have the ability to bring in a proven management team
  • A history of successful introduction and development of other Food & Beverage or Retail concepts
  • Fully understand import/export regulations for your country and the United States
  • Have enough working capital for this project

Cold Stone Creamery Master Franchise FAQS

Cold Stone Creamery is led by an executive team with more than 120 years of combined experience in the food and beverage service industry, and that has helped grow hundreds of brands around the world. Here, Eddy Jimenez, SVP of International Operations & Development provides answers to some of the most common questions about international opportunities:

What makes Cold Stone Creamery a great opportunity around the world?

Cold Stone Creamery is a tremendously flexible brand, with locations of every size, from multi-story locations to smaller kiosks. Cold Stone Creamery flavors can be adapted to the tastes of each country.

Is there an international demand for super-premium ice cream?

Yes! As one example, the brand’s grand opening in India had more than 4,000 attendees. Ice cream is universal and Cold Stone Creamery super-premium ice cream is universally craved.

How does Cold Stone Creamery retain its culture as it expands around the world?

It starts with the great staff at Kahala BrandsTM and continues through the highly qualified Master Franchisees in the Cold Stone Creamery worldwide network. The corporate team constantly works with Master Franchisees to ensure the brand’s core identity remains in place as they build new stores, bring in new employees and earn new customers. And it’s a fun business: Our Global Business Conference features the Global Creamery Cup competition, where Cold Stone Creamery crew members show off their best singing, dancing and entertaining moves that help them deliver the Ultimate Ice Cream Experience.

What support does corporate provide for Master Franchisees?

From the opening conversation, the support for Master Franchisees is non-stop. There are dedicated project managers to oversee the opening process, dedicated training staff and Directors of International Operations. Our support revolves around product development, marketing support and business development, with constant phone and email communication with them.

What is the size of the investment?

It takes a strong investment to bring Cold Stone Creamery to a new country. Master Franchisees are expected to have the infrastructure to help develop the brand in a new country, from a human-resources perspective of hiring the right people to the knowledge of importing products to the capital to build out stores and populate the market.

What kind of support do they have to provide to their sub-franchisees?

Most Master Franchisees developed their markets via a company-owned business model. Master Franchisees who sub-franchise need to build the infrastructure to support their sub-franchisees successfully. They need to be able to identify great candidates, train them on the brand standards and help them on A-to-Z business plans. They need to be able to coach sub-franchisees as much on the business model as they do the brand standards.

Click here to fill out an international franchise application. We look forward to hearing from you!

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