High-Quality Products Give Cold Stone Creamery Consumer Appeal

Boost ticket totals and repeat visits with new offerings

Some ice-cream franchises boast a few flavors that never change. Not Cold Stone Creamery™ stores, which have a menu offering multiple flavors, seasonal varieties, new combination offerings and a dazzling array of add-ins that all work together to create hundreds of possible combinations. Underneath it all is high-quality ice cream that’s made in store vs. shipping in, adding another layer of appeal.

The result is an ice cream experience that can generate new business, while also building strong brand loyalty and steady repeat business, says Jay Goldstein, Vice President of Franchise Development.

Brownie Sundae Cold Stone Creamery ice-cream franchisesQuality pairs with fun to create a unique customer experience

“It’s pretty simple: When someone finds a store, restaurant, or ice cream shop that they like, and that treats them well, they go back,” Goldstein says. “Cold Stone Creamery franchise fit that space, which is why this brand has been growing for more than 30 years and has a strong national presence. Great ice cream, an evolving menu and friendly staff add up to create that outstanding experience.”

It’s hard to overstate what made-in-store ice cream with the freshest ingredients means for every Cold Stone Creamery franchise. Consumers, especially Millennials and younger cohorts, are endlessly searching for that blend of comfort food with a novel, fresh twist. They get it at Cold Stone Creamery, along with an experience that’s infinitely Instagrammable.

A menu that lends itself to hundreds of sales opportunities

We match our great ice cream with a fun, friendly staff. Cold Stone Creamery employees engage with customers, offering combo suggestions and having a friendly conversation from behind the counter as they mix, match and blend up frozen treats. This doesn’t seem forced, because franchise owners and staff alike benefit from training and support that helps build a laser focus on creating a fun visit — a far cry from a transactional, “place order, get product” process, Goldstein says.

“When you combine the look and feel of a Cold Stone Creamery ice cream shop franchise with the amazing quality of the ice cream itself, the many customization options, and the enthusiastic, engaged staff, you have something very special,” he says. “That’s why Cold Stone Creamery is as much fun to own as it is to visit.”

Cold Stone Creamery ice-cream franchises have locations across the United States and a presence in multiple international markets. We still have optimal territory available for new franchise expansion and development. Based in Scottsdale, Arizona, Cold Stone Creamery is owned by parent company Kahala Brands™, one of the world’s fastest-growing franchising companies with a portfolio of 28 quick-service restaurant concepts.

Open a popular Cold Stone Creamery franchise

Bring an ice cream store to your community that’s likely to become a go-to destination for customers. Find out more by requesting a copy of our free Franchise Information Report or exploring the research pages on our franchise website.

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